Terms of Service

Last Updated: February 14, 2026

Please read these Terms of Service ("Terms") carefully before using the JustTranscribe mobile application ("Service") operated by JustTranscribe ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Description of Service

JustTranscribe provides audio transcription services through a mobile application. The Service allows users to record audio and receive text transcriptions.

3. Eligibility

The Service is available to users of all ages. If you are under 18, you represent that you have your parent or guardian's permission to use the Service. Parents and guardians are responsible for supervising their children's use of the Service.

4. User Accounts

4.1 Account Creation

To use certain features of the Service, you must create an account using email/password, Apple Sign In, or Google Sign In. You are responsible for maintaining the security of your account.

4.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

5. Subscriptions and Billing

5.1 Subscription Plans

JustTranscribe offers subscription plans that provide access to transcription services. Subscription details, including pricing and features, are displayed in the app at the time of purchase.

5.2 Billing

Subscriptions are billed through the Apple App Store or Google Play Store. Payment will be charged to your App Store or Play Store account upon confirmation of purchase.

5.3 Auto-Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the same price.

5.4 Managing Subscriptions

You can manage or cancel your subscription at any time through your device's account settings:

Cancellation takes effect at the end of the current billing period. You will retain access until then.

5.5 Refunds

Refunds are handled by Apple or Google according to their respective refund policies. We do not process refunds directly. To request a refund, contact Apple App Store Support or Google Play Support.

6. User Responsibilities

You agree to:

7. Prohibited Uses

You may not use the Service to:

8. Intellectual Property

8.1 Our Rights

The Service and its original content, features, and functionality are owned by JustTranscribe and are protected by international copyright, trademark, and other intellectual property laws.

8.2 Your Content

You retain all rights to the audio recordings and transcriptions you create using the Service. By using the Service, you grant us and our service providers (including AssemblyAI) a limited license to process your audio solely for the purpose of providing transcription services. Your audio and transcripts are automatically deleted after processing as described in our Privacy Policy.

9. Service Availability

We strive to provide reliable service, but we do not guarantee that:

10. Limitation of Liability

To the maximum extent permitted by law, JustTranscribe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

11. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Indemnification

You agree to indemnify and hold harmless JustTranscribe and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

13. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of significant changes by updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Dispute Resolution

If you have a dispute with us, please contact us at support@justtranscribe.com first. We will attempt to resolve the dispute informally within 30 days. If we cannot resolve the dispute informally, either party may pursue formal legal proceedings.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Contact Us

If you have any questions about these Terms, please contact us at:

support@justtranscribe.com